Top 16 Managed Services Providers

Best Managed Services Providers 

• Accenture: Best Overall MSP
  
• Atos: Best Azure Experts MSP
  
• Capgemini: Best for Innovative MSP
  
• CDW Corporation: Best for Security Solutions
  
• Cognizant: Best Cloud Solutions MSP
  
• Deloitte: Best Finance Solutions MSP
  
• IBM: Best Reliable MSP
  
• Rocket Data Intelligence: Best for Automated Data Lineage
  
• HCL Technologies: Best Next-Gen MSP
  
• Infosys: Best MSP for Digital Agility
  
• LTI: Best for Advanced Cloud Solutions
  
• DXC Technologies: Best for End-to-End IT Services
  
• PwC: Best MSP for Outcome-Based Services
  
• TCS: Best MSP for Diverse Services
  
• Wipro: Best MSP for Cloud Migration
  
• NTT Data: Best Detail-Oriented MSP
  
• Rackspace: Best MSP for Data Services
  
• MSP Comparison Chart
  
• How to Choose a Managed Services Provider
  
• Advantages of MSPs
  
• Bottom Line: Top Managed Services Providers
  

For more information, also see: What is Big Data Security?

Top MSPs Compared

Accenture: Best Overall MSP

Accenture is a global IT leader with superior digital, cloud, and security capabilities. It helps businesses build their digital core with specialized technology solutions.

Accenture’s Managed Services include cloud infrastructure management, technology innovation, security service offerings, intelligent cloud operations, and more. It offers  comprehensive, fully managed cloud services that help businesses unlock new performance levels. 

Major Platforms Supported

Accenture services encompass intelligent platforms like SAP, Oracle, Microsoft, Salesforce, Adobe, and Workday. These technologies help accelerate radical growth through interoperability.

Pros

• Cost-efficient services
• Well-architected practices
• Multiple-layered integrated security

Cons

• Some users have found issues with app deployment

Pricing

Accenture relies on a new pricing platform, Manage myPrice, that supports differentiated pricing approaches based on specific service attributes. Pricing details for different services can be obtained by contacting the support system on the official website. 

Atos: Best Azure Expert MSP

In terms of synchronizing digital transformation, Atos is a world leader. Besides being a pioneer in secure and carbon-neutral digital, Atos is also active in digital and cloud workspaces.

Atos’s managed services cover IoT security, digital transformation, Industry 4.0, digital workplace, cognitive computing and data analytics, cybersecurity, cloud solutions, hybrid cloud security, data protection, next-gen infrastructure, trusted digital identities, governance, and advanced detection and response. Microsoft has recognized Atos as an Azure Expert. 

Major Platforms Supported

Atos supports a wide range of platforms and has strong partners, including Dell EMC, Oracle, RSA, F5, HP, Microsoft, Google Cloud, VMware, SAP, IBM, Cisco, AWS, Citrix, Salesforce, F5, Networks, and Juniper. 

Pros

• Robust consulting 
• Excellent IT development and management approaches

Cons

• Some users feel there is a lack of focused security management.

Pricing

There’s no pricing information on the official website. However, for detailed pricing based on your requirements, you can contact through Atos’s official webpage directly. 

Capgemini: Best for strongly innovative MSP

Capgemini is a frontrunner when it comes to managed services, IT support and development, and global consulting. To serve the demands of organizations in design, strategy, operations, and other areas, Capgemini leverages its competence and technology in areas including AI, data, connectivity, cloud, software, and digital engineering. 

Capgemini’s Managed Services are designed to suit most of the chief industrial groups. Its services include deploying cloud applications, configuring cloud apps, Infrastructure as a Service (IaaS), self-service brokering and provisioning, and application services. 

Major Platforms Supported

Capgemini supports Google, Azure, SAP, Virtustream, AWS, SAS, Adobe, HPE, Oracle, SoftLayer (IBM), Cloudera, Dell EMC, Microsoft, Salesforce, and HP for managed services on public cloud platforms.  

Pros

• Unbeatable IT/cloud development and management services 
• Leader in global consulting 
• Excellent support for regulatory controls.

Cons

• A few users complain that the pricing is not competitive.

Pricing

You can contact the official website of Capgemini to understand the pricing details. 

CDW Corporation: Best MSP for Security Solutions 

Along with being well-known for reselling hardware and software, CDW also provides significant integration, consulting, professional services, and managed IT services for the government and enterprises. CDW assists enterprises in managing their infrastructure and sophisticated applications through reliable and integrated solutions. 

CDW provides managed and expert solutions in a lot of areas, including cybersecurity, digital transformation, cloud, etc. CDW’s managed services include IaaS, DRaaS, backup-as-a-service, managed hosting, software-a-solution (SaaS), and cloud integrations and subscriptions.

Major Platforms Supported

CDW Corporation supports several platforms in deploying and developing AI services and technologies in partnership with Google, Microsoft, Dell, Adobe, HP, and IBM. 

Pros

• Incredible IT integration, migration, and management
• End-to-end support in solving business challenges 

Cons

• Users feel that CDW can work on its interface and make it more user-friendly.

Pricing

Since CDW offers customized solutions based on your business requirements, you can contact them directly for pricing details. 

Cognizant: Best Cloud Solutions MSP

Cognizant has an “innovation with purpose” stance when it comes to providing consulting and enterprise IT services. The company’s mission is to create technological frameworks that equip enterprises for transformation in a digital economy that is undergoing a fast transition.

Cognizant’s managed services offer monitoring and notification, provisioning and orchestration, governance, security, application performance management, and a lot more in the field of the cloud management spectrum. It redesigns and reinvents business models and offers brilliant services to simplify complex tasks.

Major Platforms Supported

Cognizant holds a brilliant reputation in terms of loyalty. The organization supports several platforms and has a robust technology partnership with Microsoft, Google Cloud, SAP, AWS, Oracle, IBM, Salesforce, and VMware.

Pros

• Strong consulting expertise 
• Excellent IT services

Cons

• Some users have pointed out quality concerns. 

Pricing

For pricing details, you can contact them directly and discuss your requirements to get a quote.

Deloitte: Best Finance Solutions MSP

For thousands of businesses, Deloitte is a market leader in providing risk advice, consultancy, audit, tax, and assurance services. Through its application management experts, Deloitte assists businesses in managing the increasing complexity of the current technological landscape, thereby enhancing application performance and garnering improved business outcomes.

Deloitte’s Managed Services division supports a wide range of core business services and hybrid IT, including risk advisory and consulting. It offers integrated, end-to-end zero trust cybersecurity solutions to its customers and managed services over several (hybrid, multi, and private) cloud deployments. 

Major Platforms Supported

Holding an upside in managing vast enterprise clients, Deloitte supports a wide range of major platforms, including Google Cloud, Alibaba, Microsoft, AWS, IBM, and Oracle. 

Pros

• Expertise in handling compliance and regulatory challenges. 
• Supports hybrid IT

Cons

• Services can be pricey.  

Pricing

Deloitte offers flexible pricing. You can contact them directly with your query. 

IBM: Best Reliable MSP

IBM is a global IT service powerhouse that offers incredible managed services in the market. It also offers support for other MSPs via an MSP model or directly. IBM focuses on blockchain, IoT, AI, advanced analytics, cloud, and machine learning. 

IBM’ Managed security services include managed cybersecurity that further consists of threat management, cloud security and managed network security, MDR, Secure Access Service Edge, intrusion prevention and detection, and firewall services. 

Major Platforms Supported

Some of the major platforms supported by IBM include Red Hat, Box, Apple, Salesforce, Samsung, and many others.

Pros

• Ease of use system 
• Out of the box system 
• Easy implementation
• Can connect with any current IBM product smoothly. 

Cons

• Best suited for large firms

Pricing

You need to contact an IBM representative to understand the pricing policies for different managed services. 

HCL Technologies: Best Next-Gen MSP 

HCL Technologies offers next-gen MSP that helps organizations to reconceptualize their businesses and approaches in the digital era. The company mainly focuses on agile and lean approaches, intersecting heavily with a lot of technologies, including cloud, automation, digitalization, analytics, and IoT.

HCL Technologies offers global IT transformation, productive IT infrastructure, Intelligent operations, Cognitive Automation, Application Modernization and Integration services, and many more. 

Major Platforms Supported

HCL’s major platforms involve Oracle, SAP, Microsoft, and many others.

Pros

• Excellent IT service capabilities 
• Robust consulting 
• Comes with a proprietary Mode 1-2-3 framework to facilitate transformation

Cons

• Some users have complained of poor front-end experience. 

Pricing

For pricing options, you can contact HCL’s official website. 

Infosys: Best MSP for Digital Agility 

Infosys serves the market with a vast spectrum of IT services. The firm generally focuses on AI and digital agility to scale to help firms to adopt digital business ideas. 

Being a leader in offering IT, consulting, and professional services globally, Infosys’s managed services include exploring digital technologies like AI, IoT, experimental interfaces, machine learning, wearables, etc. 

Major Platforms Supported

The major platforms supported by Infosys are Adobe, Microsoft, SAP, HP VMware, Google, AWS, EMC, GE, IBM, NTT, Salesforce, and ServiceNow.

Pros

• Leader in IT consulting and services 
• Transparent services 

Cons

• Some customer reviews point out support issues.

Pricing

Infosys offers flexible pricing as per business variability. You can submit your service requirements or talk to experts to understand the pricing model. 

LTI: Best MSP for Advanced Cloud Solutions 

LTI is a technology solutions provider that assists enterprises in determining their business objectives by lowering their costs. The company mainly focuses on cloud, infrastructure management, cyber-resilience, and cloud automation. 

LTI’s extensive managed services include exclusive infrastructure management services, next-generation data center services, digital workplace services, cloud infrastructure, and intent-driven network services. 

Major Platforms Supported

LTI holds partnerships with several technology vendors like SAP, Maximo, Microsoft, Salesforce, and Oracle. 

Pros

• Operated globally in around 30 countries
• Can optimize the network of any size and complexity 

Cons

• Can improve pricing. 

Pricing

You can request a consultation on the official website to understand the pricing plans. 

DXC Technologies: Best MSP for End-to-End IT Services 

DXC Technologies equips multinational businesses to manage mission-critical systems as well as update their IT infrastructure, improve data architectures, and guarantee adaptability and security beyond cloud infrastructures.

The company heavily focuses on integrating the cloud, consulting, engineering, and mobility to bring change. It also focuses on all the emerging technologies like analytics, IoT, application service, blockchain, robotics, cloud and platform services, and autonomous vehicles. 

Major Platforms Supported

Some major platforms supported by DXC Technologies include Lenovo, Red Hat, AWS, Oracle, HP, PwC, IBM, SAP, Veritas, AWS, Citrix, ServiceNow, Dell EMC, NetApp, Microsoft, Palo Alto Networks, and many others. 

Pros

• Offers strong consulting
• Brings business transformation with innovation 

Cons

• Comparatively new in the market, not a common choice for businesses looking for established MSPs.

Pricing

As per your requirements, you can fill in the details and contact experts for pricing details. 

PwC: Best MSP for Outcome-Based Services

PwC has built a strong presence in emerging technologies like blockchain, augmented reality, and virtual reality, even though it is best recognized for its accounting and professional services.

PwC’s managed services focus on generating new services and products, fueling innovation, and developing new ideas of doing business via emerging technology, visioning and prototyping,  immersion and acceleration labs, rapid prototyping, and a few more IT and business development frameworks. The company’s key specialty involves offering its customers cybersecurity and privacy practice.

Major Platforms Supported

PwC boasts major partnerships with a lot of platforms. They include Adobe, HPE, Salesforce, AWS, Google Cloud Platform, Microsoft, GE Digital, Oracle, SAP, and many more. 

Pros

• Development of new products and services and methodologies 
• Rapid prototyping

Cons

• Some clients feel that the interface can be improved.

Pricing

You need to place your query through the official PwC website to know about the pricing details. 

TCS: Best MSP for Diverse Services 

Tata Consultancy Services is a consulting-led, AI and ML-powered corporation including an integrated portfolio of business, technology, and engineering services. TCS makes its services meet complicated criteria for various business and IT requirements across industries. This covers cybersecurity, cloud integration, and cutting-edge technology like blockchain.  

TCS’s managed services deals in offering cybersecurity, contact center, and unified communications. A few more of its managed services include cyber crisis management, cloud security, security device management, intelligence, and threat advisory. 

Major Platforms Supported

TCS has major partnerships with platforms like Adobe, SAP, AWS, Cisco, SAS, HPE, IBM, Informatica, Tableau, Oracle, Siemens, and VMware. 

Pros

• Excellent customer Intelligence & Insights (CI&I) software
• Helps in IoT integration 
• Offers advanced analytics 

Cons

• As per some clients, TCS needs to work on the visual appeal of the interface.

Pricing

As per your service requirements, you can submit details on the official website and get pricing plans.

Wipro: Best MSP for Cloud Migration 

In addition to providing IT integration and management skills across the majority of key industries, Wipro deals in providing consulting and business process engineering services. It also offers services in analytics, data, AI, infrastructure services, consulting, applications, and digital operations and platforms.

Wipro’s cloud-managed services include Wipro-Dell EMC Intelligent Edge (powered by the Azure stack), Cloud Studio (migration), and Enterprise Digital Operations Center. Each of Wipro’s Cloud Managed Services provides 24×7 cost tracking, ongoing management, automated processes and workflows, and optimization recommendations. 

Major Platforms Supported

Some of the major platforms supported by Wipro include Adobe, AWS, Cisco, Dell EMC, Google, HPE, IBM, Microsoft, Red Hat, SAP, Salesforce, ServiceNow, Siemens, TIBC, VMWare, and others.

Pros

• Easy IT integration and management 
• Robust consulting and business processes 

Cons

• Some users have complained about implementation issues.

Pricing

You need to submit your business details and requirement through the official website page to get the pricing details. 

NTT Data: Best Detail-Oriented MSP

A few of NTT Data’s well-known offerings include consultancy, system development, and managed IT services. IT outsourcing, managed services, cloud architectures, and consulting. It mainly focuses on the social implications of technology.

NTT Data offers managed services for Microsoft Azure, digital transformation solutions, hybrid-infrastructure managed services, application development and modernization, Data and Intelligence solutions, Digital workspace services, and many more. 

Major Platforms Supported

Some major platforms supported by NTT Data include AWS, Microsoft, SAP, Google Cloud, and many others.

Pros

• Keeps the managed cloud services top tier and operational. 
• Offers 24*7 support

Cons

• Some clients have complained about the UI design. 

Pricing

For details about pricing plans, you can connect with the representatives through the official website by submitting your business requirements. 

Rackspace: Best MSP for Data Services

Rackspace has established itself as a leader in several sectors, including infrastructure, applications, and data. Holding experience across applications, clouds, security, and data, Rackspace offers businesses professional managed services in sectors like banking and healthcare that facilitate and expedite their digital transformation. 

Rackspace’s managed services deals in offering multi-cloud management, optimization, and migration for public and private clouds. Additionally, with Elastic Engineering, enterprises can collaborate with the cloud experts of Rackspace to develop a cloud-native infrastructure.

Major Platforms Supported

Rackspace has built key partnerships with many key technology vendors. Some of them include Google Cloud Platform, Alibaba Cloud, Oracle, AWS, Microsoft, Salesforce, and SAP.

Pros

• Excellent qualified team 
• Excellent for larger organizations 

Cons

• Some users complain about service issues.

Pricing

To get the current pricing, get in touch with experts through their official website.

Managed Services Provider: Vendor Comparison Chart

How to Choose a Managed Services Provider

There are a number of key variables that companies must consider as they select an MSP, including their skills, their level of scalability, and their SLAs.

• When choosing managed services providers, assessing your managed services needs is the first step. 
• After identifying your requirement, you can pick the top service providers who can best support your organization. 
• It is important to evaluate their skills, core competencies, and industry-level experience.
• The vendor should be able to serve scalable services per your business requirements. 
• Also, select MSPs that provide responsive Service Level Agreements (SLAs).

Bottom Line: Top Managed Services Providers

Leading companies like Accenture, IBM, TCS, Capgemini, Wipro, and Deloitte have already established themselves in the market and are top choices for businesses looking for reliable services. Other companies like DXC Technologies, Rackspace, and Atos have also emerged in the global market. 

This guide offers a panoramic view of the top managed service providers and can help you select the best MSP for your business needs.